Leonard Brothers Veterinary Centre are recruiting for our expanding practice. Our 3-site practice (Whitchurch, Wistaston and Nantwich) is expanding, and we need 2 new vets; one to join the expanding team in the Nantwich branch and one to replace one of our vets at Wistaston who is moving on to pastures new.
Our practice core values are at the end of the advert and can be summarised in 2 simple goals:
1. We want to provide excellent service to all our clients and their pets, and 2. We want to enjoy coming to work every day If these values resonate then keep reading...
We opened the practice in Nantwich about 18 months ago with one vet, 2 nurses and 2 receptionists and already we are up to 2 vets there and are now recruiting for the third vet to join them. As our workload continues to grow, we are now looking to grow our team to continue providing the excellent client and patient care which is the hallmark of the practice; and we believe the reason we have grown so rapidly. We are most definitely not a “jab and go” practice, we work cases up to a high standard and make lots of unusual and difficult diagnoses. To provide this sort of service we need plenty of staff and so are often recruiting for expansion.
At the moment we have 15 vets in our team, and amongst them we have 2 advanced practitioners in surgery and 1 in internal medicine. We also have other certificate holders in cardiology and internal medicine and vets studying for surgery and ophthalmology certificates. This gives a lot of experience and knowledge which we use to help the entire team. We are all constantly learning from each other via our wattsapp group for case help as well as our clinical and curry nights every 2 months which are now supplemented with evening medicine clubs and the very new morbidity and mortality club which sounds scary but is a chance for us to share things that didn’t go well and discuss ways to help future cases. We have been doing all of this via zoom for the last 12 months and can’t wait to get back to proper face to face discussions; zoom is better than nothing but not as good as a proper sit down around the table with some food and drink.
In 2019 we joined the IVC group which has been a positive change. Andy and Tom, the previous practice owners still work here and are still totally dedicated to the practice. IVC have brought their expertise and resources to enable us to open our third site in Nantwich in 2019 and push on with our major expansion plans at Whitchurch where we recently moved into new premises with a huge expansion. We have not lost any of our identity or culture and nearly all decisions are still made locally by Steve and Ben the clinical directors alongside Nicky our practice manager.
What about the practice location? Nantwich is a lovely Cheshire market town of about 17,000 population. There are a good mix of independent shops and national chain stores. It’s a lovely place to live and work and to bring up a young family with excellent (OFSTED outstanding) state and independent schools at primary and secondary level. Folk here are by and large friendly and down to earth. And they love their pets. (We have over 45% of all pets in the health club and high levels of insured patients). The other branches are in Whitchurch, a smaller market town in North Shropshire; and Wistaston which is a small village between Nantwich and Crewe. We are a few miles from North Wales, so if outdoor pursuits are your thing then there is plenty to do. Connections to the rest of the UK via motorway and rail are excellent.
We use Vets Now for any work after 9pm in the evenings so the actual on call time is just from 6.30pm to 9pm.
We have Saturday morning openings by appointment and then from 1pm the vet on call has the phones until 5pm. Vets Now then take over until Sunday morning when we take the phones again.
We have no routine appointments on Sundays, and we have the phones from 9 to 5 on Sundays when Vets Now take over again until Monday morning.
There are about 5 extra Saturday mornings per vet per year which are extra to the on-call weekends, this is to enable all the branches to be open on Saturday mornings. When you are on call you will only work out of your normal branch in Nantwich. So, although we do some out of hours work you would expect to do about 15 evenings on call 6.30 to 9pm, about 3.5 full weekends a year and 5 Saturday mornings a year.
All bank holiday cover is provided by Vets Now. We still look after our own in-patients and the nurse on call will do all the routine work on these but the vet on call needs to be available for any problems. Critical and ICU patients can be moved to Vets Now. We are open 8.30 to 18.30 during the week, and 8.30 to 12.30 on Saturday morning. Most of our vets work a 4-day week and can expect a 5.30 finish on 2 of those days.
Our ideal candidate would have post graduate experience in small animal work and would want to work a 4-day week, although there is plenty of scope for flexibility in this. A job share is a definite possibility. We would be delighted to support you through a certificate and would be equally delighted if you already have one. However, there is also very much a place for someone who wants to consolidate general practitioner status and learn more and improve your role as a GP. We very much see ourselves as a first opinion practice. Although lots of us hold certificate, we are all still working as GPs, and all still see lots of booster consultations and still all do routines. Any trickier cases are then kept internally, either with an internal referral or by getting someone with more experience to scrub in with you or to help with the echo etc. There are not many cases we need to refer externally. All our appointments and boosters are now 15 minutes as a minimum (many will be more than this) and this has made a big change to our stress levels and service levels since increasing from 10 minutes a few years ago. It’s far nicer for us all and enables us to work to the standards we want to work at.
We will pay a competitive salary, but that does obviously depend on experience, it could be up to £65k for an experienced certificate holder.
Leonard Brothers Core Values
1. Client Care and Communication We will all work together to create an enjoyable and educational experience for every pet owner at every visit. We will go above and beyond to improve their visit, and each case will be conscientiously followed up. We will communicate with our clients in ways they understand and listen to all our clients' concerns.
2. Clinical excellence We will all constantly improve our knowledge and understanding of our role in caring for our patients. We will change our habits when better practices develop. Our work will be tailored and adapted to each individual animal and situation to fit in with different lifestyles and budgets. We will promote preventative healthcare and educate on best practice.
3. Positivity and enjoyment We will work together as a team, recognising that every member of staff is critical to the practice running well. We want to enjoy our working day alongside committed, courteous and professional colleagues. We will all respect the feelings of others and go about our day with a sense of fun and a smile.
4. Ethical values We will be honest and fair in all that we do. Animal welfare will be our over-riding objective. Our prices will be fair, transparent, consistent and provide excellent value
5 weeks paid holiday not including bank holidays
5 days paid CPD leave
£1250 CPD Allowance per annum
Private Medical Insurance
VDS Membership paid
BVA Membership paid
Service based holiday entitlement increases
Enhanced maternity, adoption, shared parental leave and surrogacy pay
Enhanced paternity pay
Discounted veterinary fees
My Benefits - various discounts including retail & gym memberships
Cycle to Work scheme
Paid bereavement leave
Company sick pay
Employee opinion survey
Free uniform in a number of roles
Annual pay reviews
Sponsorship for overseas employees
Academy & Leadership courses
Focus on employee wellbeing
Career progression opportunities
Free flu jabs
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. If this position is of interest to you then please get in touch.
To submit your application click the apply button.