First Opinion Clinical Director required at Scarsdale Vets, Derby
This Clinical Director role provides some great opportunities for a driven and experienced veterinary professional to develop their career in a busy and progressive team. You will have proven management and leadership skills and be able to prioritise and manage your workload so that our clients and team feel supported. You will work alongside our Business Support Manager and Pride Hospital Manager, as well as a full support team at our hospital in Derby, the Pride Veterinary Centre, including L&D, HR, Marketing and Finance. We are looking for someone with some experience of small animal care, a good working knowledge of core procedures and proven excellent client service skills. This is a varied and exciting role where no two days will be the same. It will provide a good mix of management and clinical time and involvement.
The role is full time, working 4 days per week. General opening hours are 8am to 7pm with an even balance of early and late finishes with some weekend work. Out of hours services are provided by our Referrals Hospital at Pride Park so are not a requirement for this role.
We are the largest provider of veterinary care in the East Midlands. The main hospital is based at Pride Park in Derby and is home to a busy first opinion practice, a multidisciplinary referral service and an out-of-hours service. We have 12 practice sites in Derby, Burton and Nottingham with well-equipped on-site facilities offering a high-quality local service. As a large veterinary care business, we have a fantastic and passionate team all working to give the best care possible.
At Pride Veterinary Centre, the client care advisors will interact face-to-face with clients at the reception desks and man the telephones in the dedicated call centre. Clinic nurses support on consulting days as well as running dedicated clinics and carrying out post-op check and second vaccinations. Hospital nurses form the backbone of the team in wards, prep and yheatre, together with kennel and theatre assistants. The multidisciplinary referral clinicians, residents and interns are happy to give case management advice and ensure smooth handover of cases patient who require specialist care, as well as enabling continuity when they are returned to you. With these teams around you, it is important that you can build relationships and be confident in making decisions. Client facing skills are also vital for this role, allowing the creation of long-term relationships.
Required skills and experience:
Experienced in small animal work, ideally in a similar practice setting
Ability to make decisions, prioritise and delegate
Strong leadership skills
Commitment to continuous development (self and team)
Excellent client communication skills
Would be good to have:
Previous management experience
Have a relevant veterinary certificate or business-related post-graduate qualification
A local working knowledge of our competitor practices
Experience of developing teams and coaching individuals
6 weeks paid holiday not including bank holidays
5 days paid CPD leave
£1500 CPD Allowance per annum
Company bonus scheme
Private Medical Insurance
RCVS membership paid
VDS membership paid
BVA Membership paid
Service based holiday entitlement increases
Enhanced maternity, adoption, shared parental leave and surrogacy pay
Enhanced paternity pay
Discounted veterinary fees
My Benefits - various discounts including retail & gym memberships
Cycle to Work scheme
Paid bereavement leave
Company sick pay
Employee opinion survey
Free uniform in a number of roles
Annual pay reviews
Sponsorship for overseas employees
Academy & Leadership courses
Focus on employee wellbeing
Career progression opportunities
Free flu jabs
As a BAME and LGBT+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer we are keen to hear from candidates with disabilities and long term health conditions, and would be happy to discuss any reasonable adjustments needed during the recruitment process.
If this position is of interest to you then please get in touch.
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