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Practice Manager - Cheshire

Employer
Behavioural Referrals Ltd Veterinary Practice
Location
Cheshire
Salary
Competitive Salary
Closing date
1 Mar 2021

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Job Details

PRACTICE MANAGER
An opportunity has arisen for a practice manager within a successful and dynamic independent veterinary referral practice specialising in small animal behavioural medicine. Candidates will ideally have previous experience of working in a veterinary practice environment.

The successful candidate will have vision and enthusiasm along with a desire to deliver a quality, consistent and exceptional service to our clients and help the practice to achieve its full potential.  

The practice manager will have overall responsibility for both of the two practice sites and be responsible for the day-to-day running of the practice. They will work closely with the administration supervisor and the clinical director. They will be required to have strong proactive leadership skills and the ability and foresight to influence, communicate and engage with our existing team to help steer them through the challenges that occur within an exceptionally busy practice. Working in partnership with other key members of the practice they will help to ensure that we provides an outstanding and professional service to our clients.

Responsibilities will include all aspects of management including debt, stock and cost control, customer service, human resources, health and safety, insurance matters, day to day people management and co-ordination of the different teams within the practice structure, oversight of the administration team and general site management of our premises.

To submit your application click the apply button.

Company

Behavioural Referrals Veterinary Practice offers a referral service in small animal behavioural medicine.

Practice Principal Sarah Heath BVSc DipECAWBM CCAB MRCVS and the supporting team, offer a comprehensive service in the diagnosis, treatment and management of behavioural disorders. The tailor-made behavioural modification programmes are complemented by a follow up service provided by the team of rehabilitation trainers.

  • Only positive, reward based methods are used in our behaviour modification programmes.
  • We do not approve of the use of aversive techniques or gadgets, such as shock collars, rattle cans and choke chains.
  • Behavioural Referrals will only accept behavioural cases that have been referred by a veterinary surgeon.
  • Pet insurance companies may cover a behavioural referral. Pet plan provide preauthorisation forms that can be completed prior to the appointment.

Behavioural Referrals is a veterinary practice dealing exclusively with behavioural medicine cases. All cases are seen on referral from general veterinary practices and are approached from a veterinary medicine perspective.

The first consultation is held with a veterinary surgeon who will spend time with the owner identifying the underlying emotions that are causing the behavioural signs. Sometimes pain or medical problems can also be involved in behavioural cases and the veterinary surgeon will be able to assess these factors as well. Behavioural Referrals will then liaise with the general veterinary practice over any necessary medical tests.

Behavioural Referrals believes that team work is the key to success and we work very closely with the owner, the referring vet and the pet to offer practical solutions. Once the cause of the behavioural problem has been identified and the initial behavioural treatment plan has been designed, the team of rehabilitation trainers will be actively involved in helping the owner to carry out the programme. Follow up support is crucial to the success of behavioural treatment and Behavioural Referrals offers twelve months free telephone and email support for all of its clients.

Company info
Website
Telephone
01244 377365
Location
10 Rushton Drive
Upton
Chester
Cheshire
CH2 1RE
GB

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