Head of Nursing Services - Hertfordshire
We now have an exciting opportunity to lead and manage our nursing team of over 70 people. As part of the senior leadership team, the role will provide strategic and operational leadership for nursing provision.
Davies is a team of over 180 people based in a large practice on the Hertfordshire/Bedfordshire border. Founded over 20 years ago, we are extremely proud of all we have achieved and of the team work that has allowed us to deliver outstanding care year on year. In January 2019, we joined the Linnaeus Group of Veterinary Practices. Linnaeus carefully select who they partner with to ensure the highest quality of care and service delivery across the Group. We believe the longstanding excellence of all at Davies fits well with this ethos. Our plans for ongoing growth as part of the Linnaeus growth are exciting.
We are based on a single site at Manor Farm Business Park, Hertfordshire where we occupy converted barns in a very rural location. This provides wonderful environment for the team and our patients.
We are now looking for a dynamic, creative and influential Head of Nursing Services to be part of the Senior Leadership Team and to help take the practice further into the next stage of its development.
We have a very large veterinary nursing team (around 65 nurses and 16 Kennel Assistants/Animal Nursing Assistants/Technicians), providing care 24 hours per day, seven days per week.
The team provide nursing care within kennels/wards, diagnostics and theatres managed on a day to day basis by a highly-experienced Head Nurse and Nurse Supervisor team. Our Head Nurses work closely with Clinical Heads of Service to plan and manage our patient care.
We have a dedicated night nurse team, and full-time dispensary nurse. Some of the team also work within oncology, radiography, infection control and dispensary.
The Head of Nursing Services will:
- Be a single point of contact, looking across all of the nursing areas ensuring that a high and sustainable quality of nursing care is provided across all areas of the practice.
- Provide leadership for nursing and kennel assistant teams within the practice.
- Ensure effective communication within, to and from the nursing and kennel assistant teams.
- Work with the Senior Leadership Team (SLT) to ensure strong clinical, operational and financial performance of the practice, advising the SLT on the nursing impact of decisions and discussions.
- Contribute to the strategic development of the practice, and support the development of nursing strategies which are in line with the practice vision and strategy.
- Ensure there is senior nursing input into the development and implementation of developments/improvements within the practice to support timely clinical and managerial decision making.
- Provide the leadership and experience to manage and deliver on complex and changing workloads which will include the need to identify and resolve conflicting priorities within tight timescales supporting the efficient management of cases.
- Work with the Head Nurses, Heads of Service and SLT to ensure effective arrangements for patients are in place across the practice, reviewing areas of inefficiency and leading change as required.
- Ensure that effective governance, quality and safety procedures are in place in relation to the nursing team, providing regular reports to SLT as required.
- Liaise with clinicians/Heads of Service as required to enhance business development, clinical care and service feedback, ensuring practice wide alignment with expected clinical standards in respect of veterinary nursing
- Work with the Heads of Service and SLT to ensure adequate clinical nursing and animal care staffing within the practice and for out of hours’ cover.
- Support the management of expenditure within agreed budgets, ensuring financial targets are achieved, maximising profit opportunities and efficiency savings.
- Provide management information, performance reports and briefings relating to nursing within the business as required.
- Provide visible nursing management leadership by regularly liaising with the Head Nurses, and the Clinical Standards Manager and having a clinical presence monitoring the teams working across the disciplines.
- Ensure that there is a clear strategy for review and development amongst the nursing team to ensure that the nursing team remains fit for purpose and dynamic in terms of the business and its growth.
- Work with the Head Nurses, HR Director and Clinical Standards Lead to develop a skills matrix for nursing requirement within the business along with a clear induction and training strategy for all new nurses joining the business.
- Work with the Nurse Supervisors, HR Director and Clinical Standards Lead to support the identification, prioritisation and implementation of learning, development and CPD for nurses that is aligned to the practice vision for growth.
- Ensure that all nurses are fit to practise and that appropriate CPD, coaching and mentoring is taking place.
- Provide effective line management of the Head Nurses including regular feedback, mentoring, coaching and development discussions.
- With support from the HR Director, assist and support the Head Nurses to manage any disciplinary, attendance and/or performance concerns within the nursing team.
- Any other duties as required by the Managing Director.
- RVN Registered with evidence of CPD relating to leadership and management
- At least 12 months experience of managing a large, complex team
- Experience of planning resources within a complex 24/7 business
- Minimum of 2 years team management experience
- Understanding of clinical governance and professional practice
- Inspires people across professional boundaries
- Delegates effectively
- Encourages development in others
- Role model for others
- Demonstrates the group and professional values
- Committed to quality of care and outcomes
- Identifies opportunities to improve operational excellence
- Communicates and collaborates effectively with others
Salary c £45,000, private healthcare, income protection, life insurance, 25 days leave plus bank holidays, generous pension scheme, health and wellbeing support, fantastic team and working environment.
To submit your application click the apply button.