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Out-of-Hours RVN Web Chat Advisor and Community Manager - Hampshire

Employer
VetHelpDirect
Location
Hampshire
Salary
Salary of £20,000 to £26,000 plus gym membership and other benefits
Closing date
4 Dec 2018
Phone number
08454XXXXXX

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Sector
Marketing, Veterinary
Job Type
Veterinary Nurse, Nursing
Contract Type
Permanent
Hours
Full Time

Job Details

Come and be a part of our innovative, enthusiastic team working at the forefront of Veterinary Digital Marketing. We are looking for an RVN with a passion for communicating with pet owners and an interest in the customer experience.

  • Full training provided and opportunities to attend external digital marketing conferences and shows
  • Excellent package with benefits

Working Arrangements

Work is from home; however, we are based in Fareham, Hampshire, and you will be expected to attend quarterly meetings here. More meetings may be necessary during the initial training period. 

  • 37.5h hours per week; 30 days holiday; FT permanent 
  • Part-time workers will be considered. Exact hours to be negotiated but proposed hours are as follows:
  • 7 am – 9 am – 4 days a week
  • 5:30 pm – 11 pm - 4 days a week 
  • Two weekends a month (8 hours over two days) 
  • Quarterly daytime meeting
  • Start ASAP

Terms of Reference

Advise owners about pet and vet practice-related issues using live web chat, mainly on veterinary practice websites.

Respond to messages and comments on Facebook mainly on behalf of our veterinary practice clients.

Assist with some administrative tasks, and option to create posts and blogs for veterinary practices when time allows.
 

Requirements for the role 

We are looking for a Veterinary Nurse with extensive experience of working in UK veterinary practice. You will need:

  • Excellent spelling, grammar, and a warm, friendly writing style.

  • A passion for communicating with pet owners.

  • A keen interest in customer experience.

  • Strong organisational skills.

  • A strong desire to use innovative ideas and digital marketing to give our clients the edge.

  • You will need a good home working environment and internet connectivity.

Other

We are a growing, agile and fast-changing company. There will be opportunities for career development and we may ask you to fill in for others during their holiday, help with other tasks during busy times and to take on new tasks as our services change.

To submit your application click the apply button.

Company

Ever since 2006 we’ve been channelling our hands-on experience of the digital revolution and turning it into tangible results for vet practices.

Throughout the journey we've strived to always keep at the leading edge of new digital trends and innovation so that our clients are always utilising the latest, most effective digital marketing methods.

Founded by Susie Samuel, a practicing vet, because she was frustrated by the lack of reliable resources or tools to assist owners in understanding when veterinary attention was required.

Having built the Interactive Symptom Checker, our team of digital and veterinary experts has continually grown. To our clients we are simply their practice digital marketing team

Company info
Website
Telephone
0845 4961 204
Location
PO Box 727
o
FAREHAM
Hampshire
PO14 9QT
GB

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