Job Title: Receptionist

Salary: £24,045 per annum

Location: Stratford Upon Avon

Job Type: Permanent

Hours: 40 hours over 5 days, with 1 in 12 Saturdays (paid in overtime) at our Warwick branch.

We have an exciting opportunity for a Receptionist with Avonvale vets in Stratford upon Avon!

We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.

This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.

Roles and responsibilities include

• Welcoming clients and their pets in a warm, professional manner
• Managing the diary; booking in appointments and surgical procedures
• Answering a range of client questions via email and telephone
• Pro-active communication between clients and colleagues to ensure the day runs smoothly
• Administration duties e.g. scanning paperwork, filling in forms etc
• Processing prescription requests
• Taking payments
• Promoting offers and services
• Ensuring that reception is clean and well-stocked

Benefits include

• 5 weeks holiday plus bank holidays and Birthday Leave
• Career progression opportunities, CPD encouraged and funded
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

About us

Based in the sought-after area of Warwickshire, we have the best of both worlds with historic castles, beautiful countryside including the nearby Cotswolds and with the City of Birmingham only 30 minutes’ drive and London a direct train away.

We are a very close-knit team and have both a summer social, visits from Annie’s Antics ice cream van and a Christmas party each year.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Linnaeus is an equal opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

To apply, please complete the quick application form below. Alternatively, for more information, please contact Stephanie Acton on stephanie.acton@linnaeusgroup.co.uk