Employees Owned and being the first vets in Europe to become a certified B corporation
We are proud of our 125-year legacy that brings stability, experience and values that have stood the test of time. Pennard people are in animal care by choice, believe in our values and have a real stake in every client relationship. Our way aims to positively impact our clients, team, community, and environment.
We believe that our people should do what they are good at and what they naturally love.
This is for a range of reasons:
We want you to be happy because we care and believe that when you are happy, your work benefits.
We want you to do what you are passionate about. When you are at your most engaged, you do your best work and are happy. Everything fits.
A Veterinary Nurse is a dedicated and passionate professional committed to promoting animal health and wellbeing. They are empathetic and compassionate individuals who focus on meeting the needs of both the animals and their owners, building strong relationships with clients and colleagues alike. As an RVN, you will play a crucial role in a veterinary practice, working alongside Veterinary Surgeons and Nurses to provide high-quality care and animal treatment.
Your primary responsibilities will involve assisting with the care and treatment of animals, including administering medication, providing post-operative care, and monitoring vital signs. You will also be responsible for ensuring the smooth day-to-day running of the practice, managing appointments, maintaining records, and providing support to other team members as needed.
To succeed in this role, you will need to have excellent communication skills, be able to deal with difficult situations and maintain a high level of professionalism at all times. You will be required to work collaboratively with other team members, sharing your expertise and knowledge to help train and support others in different areas.
As a Registered Veterinary Nurse, you will be expected to keep up-to-date with the latest developments and techniques in veterinary nursing by participating in continuous professional development (CPD) opportunities. You will be committed to excellence in customer service and clinical practice and strive to maintain the highest standards of care and professionalism within your practice.
In summary, an RVN is an integral member of the veterinary team, providing compassionate and high-quality care to animals while contributing to the efficient and effective running of the practice.
- Nursing various species, including cats, dogs, and small animals
- Undertaking nursing duties in theatre, hospital, nurse consultations, and euthanasia, as directed
- Administering treatments, such as injections, medication, fluid therapy, dressing, first aid, euthanasia, and minor surgical procedures where permitted
- Maintaining excellent infection control by undertaking general cleaning duties throughout the hospital, including equipment, animal quarters, and premises
- Maintaining up-to-date and accurate clinical records
- Running in-house lab diagnostic tests and recording results, packaging lab samples for posting
- Dispensing drugs per professional guidelines and hospital rules
- Monitoring and restocking consulting rooms, hospital, theatre, and imaging suite as directed
- Offering physical and emotional assistance to clients in often sensitive situations, demonstrating empathy for their needs
- Assisting with telephone and general reception duties, including taking payments, if necessary
- Using in-house data system facilities and appointment system (PMS), including PetsApp
- Assisting where appropriate with practice marketing initiatives, puppy parties, open days, etc
- Promoting the ethos of the practice in recommending preventive animal health care
- Working within a rota of duties, including ‘out of hours’ work, Saturday morning shifts, and some bank holidays
- Undertaking continuing professional and personal development associated with the role
- Being involved in developing the team as a nurse training practice
- Assisting with duties at other Pennard Practices as required, covering sickness or annual holidays
- Qualifying and practising as a clinical coach
Overall, the role of an RVN requires a high level of professionalism, dedication, and empathy towards animals and their owners. You will work as part of a team to deliver excellent standards of care, whilst also maintaining the highest levels of personal and professional development.
- You must have a Level 3 Diploma in Veterinary Nursing, or an equivalent qualification recognised by the RCVS. Alternatively, you may be enrolled on an RCVS-approved training course.
- You must be registered with the Royal College of Veterinary Surgeons (RCVS) as a veterinary nurse.
- You must have a good knowledge of animal care, including nursing procedures and protocols.
- You must have excellent communication and interpersonal skills to be able to communicate effectively with clients and colleagues.
- You must have empathy and compassion towards animals and their owners.
- You must be able to work well under pressure and in a fast-paced environment.
- You must be able to work as part of a team, collaborating with other veterinary professionals to deliver high-quality care.
- You must have excellent organisational skills, multitask, and prioritise your workload effectively.
- You must be willing to undertake continuing professional development (CPD) to keep up-to-date with the latest developments in veterinary nursing.
- You must be flexible in your approach to work, as this role may require working outside of regular hours, including evenings, weekends, and bank holidays.
- Attention to detail: As an RVN, you will need to pay close attention to detail to ensure the accurate recording and monitoring of clinical data, including administering medication and monitoring patient vitals.
- Sympathetic and caring: You must be sympathetic and caring towards the animals and their owners, providing support and reassurance during potentially distressing situations.
- Emotional strength: As an RVN, you must have the emotional strength to cope with difficult situations and be able to maintain your composure in stressful situations. You must not be squeamish as the role can involve unpleasant tasks.
- Love of animals: An RVN must have a love of animals and a strong concern for their welfare, providing the best possible care and treatment to ensure their well-being.
- Approachable, respectful, and caring: RVNs should be approachable and respectful, providing support and guidance to clients and colleagues. They should always demonstrate care and empathy towards animals and their owners.
- Leading by example: You should lead by example and strive to maintain the highest levels of professional and personal development.
- Ensuring everyone is heard: As an RVN, you should create an open and inclusive environment where everyone feels valued, and their opinions are heard and respected.
- Embracing not knowing all the answers: You should embrace the fact that you may not know all the answers and be willing to seek out new information and learn from others to improve your knowledge and skills.
Knowledge and Skills:
- Prioritising industry knowledge and technical skills: RVNs must have a strong understanding of veterinary medicine and nursing procedures to provide high-quality animal care.
- Interpersonal skills: RVNs must possess excellent communication and interpersonal skills to work effectively with clients and colleagues.
- Administrative skills: RVNs must be able to manage appointments, maintain accurate clinical records, and manage inventory effectively.
- Ability to remain calm under pressure: The role of an RVN can be demanding, and you will need to be able to remain calm and composed in high-pressure situations.
- Physical stamina: RVNs must be physically fit and able to undertake the role’s physical demands, including lifting and restraining animals.
- Emotional intelligence: RVNs must possess the emotional intelligence to empathise with animals and their owners and provide support during difficult situations.
- Adaptability: RVNs must be able to adapt well to different situations, working collaboratively with colleagues and adapting to changing circumstances.
- Initiative thinking: RVNs must be able to use their initiative and think critically to problem-solve and provide the best possible care for animals.
- Salary from £26,000 to £30,000
- RCVS Fees paid and another membership of your choice
- Special interests funded and encouraged
- Unlimited CPD + time off to study
- Eye care vouchers
- Flu vaccine
- Bereavement support
- Death in service benefit
- Access to Counselling
- Bespoke coaching
We would love you to come and join us for the next chapter of our journey. Please call for an informal chat or click the apply now button.