Behavioural Referrals Veterinary Practice offers a referral service in small animal behavioural medicine.

Practice Principal Sarah Heath BVSc DipECAWBM CCAB MRCVS and the supporting team, offer a comprehensive service in the diagnosis, treatment and management of behavioural disorders. The tailor-made behavioural modification programmes are complemented by a follow up service provided by the team of rehabilitation trainers.

• Only positive, reward based methods are used in our behaviour modification programmes.
• We do not approve of the use of aversive techniques or gadgets, such as shock collars, rattle cans and choke chains.
• Behavioural Referrals will only accept behavioural cases that have been referred by a veterinary surgeon.
• Pet insurance companies may cover a behavioural referral. Pet plan provide preauthorisation forms that can be completed prior to the appointment.

Behavioural Referrals is a veterinary practice dealing exclusively with behavioural medicine cases. All cases are seen on referral from general veterinary practices and are approached from a veterinary medicine perspective.

The first consultation is held with a veterinary surgeon who will spend time with the owner identifying the underlying emotions that are causing the behavioural signs. Sometimes pain or medical problems can also be involved in behavioural cases and the veterinary surgeon will be able to assess these factors as well. Behavioural Referrals will then liaise with the general veterinary practice over any necessary medical tests.

Behavioural Referrals believes that team work is the key to success and we work very closely with the owner, the referring vet and the pet to offer practical solutions. Once the cause of the behavioural problem has been identified and the initial behavioural treatment plan has been designed, the team of rehabilitation trainers will be actively involved in helping the owner to carry out the programme. Follow up support is crucial to the success of behavioural treatment and Behavioural Referrals offers twelve months free telephone and email support for all of its clients.